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The purpose of this RFP Lite is to obtain pricing for and procure Managed Services for the NCCCS Enterprise Resource Planning (ERP) for North Carolina Community College System Office (“System Office ") and 58 North Carolina Community Colleges (hereinafter individually known as the "Entity" and collectively known as the “Entities”) as needed for their individual College Information System (CIS). The CIS solution may include Ellucian Colleague® system or the Ellucian Banner® system. Managed Services support under this contract will provide procuring entities with comprehensive CIS Administration of the CIS solution Applications, Database, underlying database application and application services Operating Systems. Managed Services Support excludes the CIS hardware. The scope of this contract will include support, maintenance, and professional services. Pricing for professional services shall be based on pre-defined Service Bundles.
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