Solicitation Details

Solicitation Number

Department

Status Reason

Awarded

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Posted Date

Commodity Code

Mandatory Conference/Site Visit

Special Instructions

Description

The purpose of this RFP and any resulting contract award is to solicit proposals for the implementation of a central child support collections operation for the State of North Carolina (“State”). The Federal Government requires each state to implement a Centralized Collections Operation (CCO) to support the Child Support Services Program. This is a requirement of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996 (also known as the Welfare Reform Act) enacted by Congress in August 1996, and subsequently enacted by the North Carolina Legislature in August 1997, by Session Law 1997-433. This legislation required that the State have a centralized collections operation in place by October 1, 1999 and clearly identified that the duties of the CCO shall be the collection and disbursement of payments under support orders for all cases. Federal regulations refer to this operation as the State Disbursement Unit (SDU) The State’s child support automation system, Automated Collection and Tracking System (ACTS) performs all functions required by the Welfare Reform Act for an SDU, except the collections/receipting function.

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