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Description
The purpose of this RFP and any resulting contract award is to solicit offers for services of a qualified Vendor (hereinafter referred to as the “Vendor”) to provide Crossroads Management Information System (MIS) Maintenance and Enhancement Services (M&E) for the Supplemental Nutrition Program for Women, Infants, and Children (WIC) for the State of North Carolina (State). The M&E services also include rehosting to a cloud environment, defect correction, change order implementation, and production help desk support. This request is for a close-ended contract between the awarded Vendor and the State to furnish services meeting the specifications and requirements described in this RFP during a specified period, for support of all Crossroads application code and sub-code modules needed to keep the MIS viable and compatible with infrastructure and platform components
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