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Description
The Wake County Public School System (WCPSS) Technology Services Department seeks a robust automated Service Management system which includes service request, change and asset management integrated functionality to support the 200+ sites maintaining asset inventories in service to approximately 185,000 students and staff as of the 2023-2024 school year and technology support service request reporting. If awarded, the solution will serve as the primary technology service management system for PreK-12 schools and district-level departments' needs. Our total asset number is approximately 500,000 and total users should be unlimited.
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