Solicitation Details

Solicitation Number

Department

Status Reason

Pending Selection

Opening Date

Posted Date

Commodity Code

Mandatory Conference/Site Visit

Special Instructions

Description

N.C. A&T seeks a company that will act as a true strategic and operational partner in ensuring that the Dining Services Program fully aligns with the University’s needs, culture, and standards of excellence. Following are N.C. A&T ‘s key aspirations and priorities for the Program (in no particular order):

i.	Enhancing Residential Dining: Develop strategies to improve residential dining experiences and reduce reliance on to-go orders.
ii.	Expanding Late-Night Dining Options: Introduce additional late-night dining options to better serve students' needs.
iii.	Diverse and Customizable Menu Options: Incorporate authentic, ethnic, and customizable menu items to reflect the diversity of the student body.
iv.	Student Feedback and Inclusivity: Establish regular feedback mechanisms and foster a welcoming, inclusive dining environment for all students.
v.	Live Dining Map Integration: Implement a live dining map that provides real-time information on dining locations, distances, and wait times.
vi.	Mobile Ordering and Delivery Services: Introduce mobile order pick-up and delivery services for greater convenience.
vii.	Seamless Transaction Technology: Utilize advanced technology to streamline ordering, payment, and delivery processes.
viii.	Community Engagement: Explore innovative ways to include local restaurants and food trucks in campus dining options.
ix.	Comprehensive Marketing Strategy: Ensure that the University’s dining story is accurately and compellingly reflected in all marketing efforts.
x.	Alignment with University Mission: Ensure all services and initiatives align with the core mission of the University.
xi.	Sustainability Initiatives: Develop a comprehensive sustainability plan that includes reusable to-go containers and other eco-friendly practices.
xii.	Health and Wellness Offerings: Provide consistent access to vegan, vegetarian, plant-based, and organic meals across all dining services.
xiii.	Staff Retention and Training Programs: Implement creative strategies to retain staff and prioritize professional development with a focus on excellent customer service.
xiv.	Extended Dining Hours: Expand dining hours for both residential and retail dining, including creative dining solutions for students on campus during break periods.
xv.	Continuous Improvement through Audits and KPIs: Regularly conduct audits and track key performance indicators, with the expectation of achieving a Health Department score of 95 or above.
xvi.	Renovation and New Dining Concepts: Invest in the renovation of Williams Dining Hall and the development of new retail dining concepts.
xvii.	Innovative Meal Plans: Introduce new meal plans in FY26 that enhance value perception for students, faculty, and the surrounding community.
xviii.	Management of Commission and Accrual Funds: Ensure responsible management of funds to support sustainability initiatives, innovation, and necessary repairs.

3.	N.C. A&T intends to work collaboratively with the successful Supplier to create a performance-based arrangement that drives continuous improvement and holds the Supplier accountable to achieve excellence in all areas. 
4.	The desired financial model is documented in Exhibit E: Scope of Work.

Attachments

There are no notes to display.

You don't have permissions to view notes.

Error completing request.

Addenda

There are no records to display.

You don't have permissions to view these records.

Error completing request.

Tabulations

There are no records to display.

You don't have permissions to view these records.

Error completing request.

Awards

There are no records to display.

You don't have permissions to view these records.

Error completing request.

Solicitation Details

Addenda

Tabulations

Awards

In This Section

Submit a Bid

Existing Bid